System Quality Assurance, oriented “operational performance”, primarily improving the performance of company processes and personnel. Convincing or reassuring the inspector is a result, not a driver

‍

At Sinfony consulting, we believe that AQS conveys GxP, customer, or corporate requirements to the heart of field activities through a simplified and effective doc&training process. This is why we put the performer at the heart of our AQS vision around 3 pillars:

Vitalize on-boarding:

• Simplifying the newcomer journey
• Digitize 80% of theoretical training
• Develop mentoring in the field

Simplifying SOPs

• Align SOPs with business processes (business processes)
• Digitizing the right actions in work instructions
• Simplify or digitize forms and batch records

Improve tools

• Optimize the eQMS, the EDM and the LMS
• Interface the tools
• Developing AI in quality systems

With Sinfony, the QA system works at the service of performance more than at the service of the inspector.

‍

An AQS service on the “user”

Our approach orients your entire quality system to the end user, regardless of their role or hierarchy:

Life Sciences & Quality (GxP)

Sinfony Consulting consultants are experienced in the life sciences industry. They know the beliefs that are established in organizations through inspections, or through the recruitment of employees “who have already experienced the same problem in their previous company” .The “need base 0” approach with a return to basics is a guarantee of simplification, without compromising compliance.

Tools and interfaces

eQMs, EDMs, and other LMS are essential for compliance and operational QA performance. They still need to be well configured, well interfaced, and well used. Sinfony Consulting consultants, supported by the Sinfony technical team, help you develop your tools, and why not, combine them with AI.

Beliefs and perseverance

“It is not possible to have video work instructions”, “Knowledge is in the minds of trainers only”, “The inspector will blame us for simplifications”... Counterproductive beliefs take hold over the years. They penalize the effectiveness of the quality system, and induce non-compliance. Sinfony Consulting consultants help you change the culture of the quality system.

The process owners authors of SOP

These are the cornerstones of improving your quality system. Increasing their competence as a SOP author with mixed, digital and face-to-face support oriented on action: this is the focus of Sinfony Consulting consultants when they work on your quality system.

‍

Request an evaluation of the performance of your quality system.