Other firms often highlight the consultant's CV, arguing that the consultant will be able to solve problems “because they have experience.”

At Sinfony Consulting, we prefer to focus on rigorous methodology and the use of tools. Consultants gain experience through the diversity of situations in which they apply the methodology.

In addition, Sinfony's internal behavioral method, the 9 Es, guarantees a rigorously applied approach: Active Listening, Empathy, Energy, Enthusiasm, Training, Escalation, No Ego, Teamwork, and Efficiency. This is the secret behind Sinfony's consulting methodology.

Yes, of course. The diagnosis can be used to set the baseline level for the indicators used to measure the expected results. Sinfony Consulting is confident in achieving results, thanks to its methodology and the 9Es... That's why all clients who initially ask Sinfony Consulting to commit to results ultimately back down and prefer to enter into a partnership relationship.

This is at the heart of Sinfony Consulting's strategy. The Sinfony method combines classic lean methods with specific and innovative methods (such as the Doc&training simplification method, for example). Sinfony Consulting's goal is for employees, regardless of their position, to quickly master the method without excessive cognitive load, and for the business process to be efficient. Sinfony Consulting therefore has every interest in seeing its methods adopted as industry standards.

Sinfony Consulting focuses on ensuring that employees master their critical skills and their jobs. It is therefore only natural that, regardless of the assignment, an auditor or inspector will appreciate the improvements made by the laboratory. We have even seen an inspector recommend improvements made by one laboratory to another laboratory... without realizing that Sinfony Consulting was behind them...