Operational Quality Assurance in the field, at the heart of the release processes, a true partner in Production, to guarantee reliable productions, rapid release and serenity in inspection.

At Sinfony consulting, we believe that the AQ Op must leave its role as a school censor to take on the role of production partner, encouraging controlled risk taking more than blind administrative compliance. This is why we put the QA op - Production relationship at the heart of our action with 3 pillars:

The batch folder:

• Simplification of the batch file and possible electronization
• Real-time QA review, in the field, “at the end of the line”
• Release flow without date, based on an extensive flow

The culture of Gemba:

• Field tours in combination with AQ-Prod
• Shared problem assessment
• Practical problem solving in the field, and on the spot

Useful deviations:

• Avoidance of deviations at the source.
• Accelerated processing, with increased relevance.
• Treatment priorities synchronized with the supply flow.

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With Sinfony, operational QA becomes the constructive partner of Production, and a real performance driver.

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A QA service op. focus result

Life Sciences & Quality (GxP)

Sinfony Consulting consultants are experienced in the life sciences industry. They know the beliefs that are established in organizations through inspections, or through the recruitment of employees “who have already experienced the same problem in their previous company” .The “need base 0” approach with a return to basics is a guarantee of simplification, without compromising compliance.

Tools and interfaces

eQMs, EDMs, and other LMS are essential for compliance and operational QA performance. They still need to be well configured, well interfaced, and well used. Sinfony Consulting consultants, supported by the Sinfony technical team, help you develop your tools, and why not, combine them with AI.

Beliefs and perseverance

“Releasing in 24 hours is not possible”, “I have 30 days to deal with my deviation”, “The operator must absolutely follow this training”... Counterproductive beliefs take hold over the years. They penalize productivity and cycle times, without ensuring true compliance.Sinfony Consulting consultants help you change the quality culture in the field, and put the product and the patient before the inspector.

QA Terrain Skills

Making your teams grow with field support centered on people and collective performance: this is the focus of Sinfony Consulting consultants when they intervene in mentoring sessions in the field, with your AQ/Prod.The consultant focuses more on the QA/Prod relationship and its ability to detect and treat problems, more than on the problems themselves.

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Ask for an evaluation of the performance of your pairs 
Production - AQ Op.